How do I register a 10DLC campaign?

Last updated: November 5, 2026

Register a 10DLC campaign when your organization needs approved SMS sending for application-to-person messaging in the United States.

Before you start

  • Confirm your business profile and brand details are ready.

  • Prepare your campaign use case, sample messages, opt-in language, and compliance details.

  • Use 10DLC setup for SMS sending, not email or WhatsApp campaigns.

Steps

  1. Open the 10DLC or SMS registration area in Whippy.

  2. Add or review your business brand information.

  3. Create a new 10DLC campaign.

  4. Choose the campaign use case that matches how you message contacts.

  5. Add sample messages that accurately represent what recipients will receive.

  6. Add opt-in and opt-out details.

  7. Review the campaign information for accuracy.

  8. Submit the campaign for review.

  9. Monitor the registration status and resolve any issues if review feedback is returned.

Tips

  • Use sample messages that closely match real SMS content.

  • Make opt-in language clear and specific.

  • Avoid vague campaign descriptions that do not explain the messaging use case.

  • Do not send campaign traffic until the registration is approved and ready.

Troubleshooting

  • If a campaign is rejected, review the rejection reason and update the submitted details.

  • If no campaign exists, create one from the registration area.

  • If review is pending, wait for carrier or registration review to complete before making sending assumptions.