How do I send an attachment?

Last updated: November 5, 2026

Send an attachment when you need to share a file, image, or document directly in a Whippy conversation.

Before you start

  • Open the conversation where you want to send the file.

  • Confirm the file type and size are supported.

  • Make sure the file is appropriate to share with the contact.

Steps

  1. Open your Inbox.

  2. Select the conversation where you want to send the attachment.

  3. Select the paperclip or attachment button in the message editor.

  4. Choose the file from your device, or drag and drop the file into the message area if supported.

  5. Wait for the file to upload.

  6. Add message text if needed.

  7. Review the attachment.

  8. Select Send.

Tips

  • Preview the file before sending to confirm it is correct.

  • Use clear file names so recipients understand what they are opening.

  • Compress large files before attaching them.

  • Use a secure link instead of an attachment for large or frequently updated files.

Troubleshooting

  • If a file will not upload, check the file type and size.

  • If the attachment does not appear, wait for upload completion or reattach the file.

  • If the selected channel does not support attachments, send a link instead.