How do I add or edit channel access for a user?

Last updated: November 5, 2026

Add or edit channel access when you need to control which users can see or use a specific messaging channel.

Before you start

  • Confirm you have permission to manage channels and users.

  • Know which channel and user you want to update.

  • Decide what level of channel access the user should have.

Steps

  1. Open Settings → Channels.

  2. Find the channel you want to manage.

  3. Open the channel actions menu.

  4. Select Edit channel.

  5. Open the Users tab.

  6. Find the user you want to update.

  7. Add the user to the channel, remove them, or adjust their channel permissions.

  8. Save or confirm the change.

Tips

  • Give users access only to the channels they need for their role.

  • Review channel access when teammates change teams or responsibilities.

  • Pair channel access with role permissions for stronger send controls.

Troubleshooting

  • If a user still sees a channel, confirm they were removed from that channel and refresh the app.

  • If a user cannot access a channel, confirm they are listed in the channel Users tab.

  • If channel permissions are limited, review the user’s workspace role as well.