How do I create a custom short link?

Last updated: November 5, 2026

Create a custom short link when you want a branded, readable link that redirects to a destination URL and can be reused in campaigns.

Before you start

  • Prepare the destination URL you want the short link to open.

  • Choose the short link text or path you want to use.

  • Use a branded domain when available.

Steps

  1. Go to Campaigns.

  2. Open Links.

  3. Go to Short Links.

  4. Click Create Link.

  5. Enter the Destination URL.

  6. Enter the custom Short link.

  7. Click Save.

  8. Use the saved short link in your campaign or message.

Tips

  • Keep short links simple and recognizable.

  • Use consistent naming conventions for your link library.

  • Use branded domains to improve trust and readability.

  • Confirm the destination URL before sharing the short link.

Troubleshooting

  • The short link does not save: Check for duplicate links or invalid formatting.

  • The destination URL is not accepted: Include http:// or https://.

  • The link does not redirect: Reopen the link settings and confirm it was saved.