How do I set campaign quiet hours in Whippy?

Last updated: November 5, 2026

Use campaign quiet hours to prevent campaign messages from sending during times your team considers inappropriate or restricted.

Before you start

  • Confirm the quiet hours required for your audience and compliance guidelines.

  • Review the campaign schedule before enabling quiet hours.

  • Decide whether weekend or business-hour restrictions should also apply.

Steps

  1. Open the campaign you want to configure.

  2. Go to the campaign schedule or settings area.

  3. Find the quiet hours settings.

  4. Enable quiet hours.

  5. Set the restricted sending window.

  6. Review any weekend pause or business-hour options.

  7. Save the campaign settings.

  8. Confirm the campaign schedule before sending or scheduling the campaign.

Tips

  • Use quiet hours for large sends where message timing matters.

  • Combine quiet hours with batch sending when you need more control over delivery timing.

  • Review timezone behavior before scheduling campaigns across regions.

Troubleshooting

  • If a campaign pauses unexpectedly, review quiet hours and weekend restrictions.

  • If messages send later than expected, confirm whether they were held until the quiet-hours window ended.

  • If settings are unavailable, review campaign status and user permissions.