How do I send a campaign in batches?

Use batch sending to send campaign messages in smaller groups over time instead of sending the whole campaign at once.

Before you start

• Create a campaign or open an existing draft.

• Complete the required campaign sections before sending.

• Decide how many messages should send in each batch and how often each batch should send.

Steps

1. Open the campaign editor.

2. Complete the Basic info, Audience, and Message sections.

3. Go to Schedule and settings.

4. Turn on Send messages in batches.

5. Enter the batch size.

6. Choose the interval, such as minutes, hours, or days.

7. Save the campaign settings.

8. Review the campaign.

9. Select Send campaign when ready.

Tips

• Use smaller batches for large audiences to help manage delivery and replies.

• Space batches far enough apart for your team to handle responses.

• Combine batch sending with quiet-hours or business-hours settings when available.

• Review the full delivery timeline before sending.

Troubleshooting

• If batch sending is not visible, confirm the campaign channel and scheduling options support it.

• If messages send too slowly, increase the batch size or shorten the interval.

• If the campaign will not send, check that all required campaign sections are complete.