How do I turn on quiet hours for a campaign?

Last updated: November 5, 2026

Turn on campaign quiet hours to pause SMS campaign sending before 8:00 a.m. and after 9:00 p.m.

Before you start

  • Create a new SMS campaign or open an existing draft.

  • Complete required campaign sections before saving settings.

  • Use quiet hours for SMS campaigns; non-SMS channels may not show this option.

Steps

  1. Open the campaign editor.

  2. Go to Schedule and settings.

  3. Open Campaign settings.

  4. Turn on Pause sending during SMS quiet hours.

  5. Select Save.

Tips

  • Use quiet hours when sending SMS to contacts across time zones.

  • Combine quiet hours with scheduled sending when timing matters.

  • Review quiet-hour settings again before launching high-volume campaigns.

Troubleshooting

  • If messages still send during quiet hours, confirm the toggle is enabled.

  • If quiet hours are not visible, confirm the campaign uses SMS delivery rules.

  • If campaign settings will not save, complete required Basic info, Audience, and Message fields first.