How do I use settings in the mobile app?

Last updated: November 5, 2026

Use mobile settings to manage your profile, appearance, preferences, channels, notifications, and other app tools from the Whippy mobile app.

Open settings

  1. Open the Whippy mobile app.

  2. Tap your profile icon in the top-right corner.

  3. Alternatively, tap More in the bottom navigation, then tap Settings.

Common settings you can manage

  • Profile: Update profile picture, full name, phone number, and other editable details.

  • Appearance: Choose light, dark, dark blue, or device theme settings.

  • Preferences: Set preferred channel behavior where supported.

  • Channels: Review channel details, business hours, auto responses, and channel settings.

  • Notifications: Configure notification types and delivery methods.

  • Tags, templates, users, and signatures: Manage organization tools if your permissions allow it.

  • Support: Contact support from the app.

  • Log out: Sign out of the mobile app.

Tips

  • Enable push notifications for high-priority events.

  • Review preferred channel settings if messages or calls start from the wrong channel.

  • Use desktop for admin tasks if mobile settings are limited.

Troubleshooting

  • If push notifications are not working, enable push notifications in mobile settings and device settings.

  • If you cannot invite users or change organization settings, confirm your permissions.

  • If email is read-only, update it from desktop or through an admin workflow.