How do I use audit logs in Whippy?

Last updated: November 5, 2026

Use audit logs to review user actions, system events, and configuration changes across your organization.

Before you start

  • Confirm you have permission to view audit logs.

  • Know the approximate user, event, or date range you want to investigate.

  • Use audit logs as evidence, then confirm details in the relevant Settings area.

Steps

  1. Open Settings > Audit logs.

  2. Review the User, Event, Geolocation, and Date columns.

  3. Use Search logs to search the log list.

  4. Use available filters such as Event, User, or Date when you need a narrower view.

  5. Open geolocation details where available if you need more context.

  6. Clear search or filters to return to the full log list.

Tips

  • Use search for quick investigations and filters for repeated reviews.

  • Check the Date column when investigating a specific report or support issue.

  • Treat missing geolocation as a sign that location data was unavailable, not that the event failed.

  • Confirm details in the relevant Settings area after finding the audit event.

Troubleshooting

  • If no audit logs match a search, clear the search and remove filters, then try a broader term.

  • If geolocation shows a dash, use the User, Event, and Date columns for the investigation.

  • If an expected event is missing, clear filters, search by user, and review nearby dates.