How do I provision a Fanvil desk phone for Whippy Business Phone?

Auto-provisioning lets you configure a Fanvil desk phone for Whippy Business Phone without manually entering every SIP setting. The phone uses a Whippy-generated provisioning URL to apply the correct line and feature key settings.

Before you start

• Connect the Fanvil phone to the internet by Ethernet or Wi-Fi.

• Make sure you can access the phone’s web interface.

• Prepare the SIP domain, credential lease, SIP user, and any extensions needed in Whippy.

Steps

1. Connect the Fanvil desk phone to the internet.

2. Find the phone’s IP address from its network settings.

3. Enter the IP address in a browser.

4. Log in to the phone interface.

5. In Whippy, create or confirm the SIP domain.

6. Create a credential lease for the domain.

7. Create a SIP user and generate a password.

8. Attach the credential lease and assign the SIP user to the Business Phone channel.

9. Create any required extensions, such as call park or transfer keys.

10. Open the Auto Provisioning tab in Whippy.

11. Select the SIP user and the correct Fanvil model.

12. Generate and copy the auto-provisioning URL.

13. In the Fanvil web interface, open Auto Provision.

14. Select Static Provisioning Server.

15. Paste the provisioning URL.

16. Set the protocol to HTTPS.

17. Click Auto Provision Now.

18. Confirm the line registers and any extensions appear on the phone.

Tips

• Use Ethernet during initial setup when possible.

• Select the exact Fanvil model before generating the provisioning URL.

• Use Whippy-generated SIP passwords.

• Reboot the phone if provisioning changes do not appear immediately.

Troubleshooting

• The line does not register: Verify the SIP user, credentials, and domain.

• The provisioning URL is rejected: Confirm the protocol is set to HTTPS.

• Extensions do not appear: Confirm the extension is assigned to the SIP user and reprovision.

• You cannot access the phone UI: Verify the phone IP address.