How do I provision a Yealink desk phone with Whippy Business Phone?

Last updated: November 5, 2026

Provision a Yealink desk phone by copying an auto-provisioning URL from Whippy Business Phone into the Yealink phone’s web interface.

Before you start

  • Connect the Yealink desk phone to the internet.

  • Confirm the phone’s admin password is available.

  • Confirm the required Whippy SIP domain, credential list, credential attachment, SIP users, and extensions already exist.

  • Have access to Whippy Auto-Provisioning settings.

Steps

  1. On the Yealink device, go to Menu > Status to find the phone’s IP address.

  2. Enter the IP address in a web browser to open the Yealink web interface.

  3. Log in with the phone’s admin password.

  4. In Whippy, go to Auto-Provisioning.

  5. Select the SIP user.

  6. Choose Yealink as the device type.

  7. Generate the auto-provisioning URL and copy it.

  8. In the Yealink web interface, go to Settings > Auto-Provision.

  9. Paste the URL into the Server URL field.

  10. Save the configuration.

  11. Click Auto-Provision Now.

  12. Open Line Keys to confirm the configuration was applied.

Tips

  • Create required SIP resources before generating the provisioning URL.

  • Paste the full URL exactly as generated.

  • Use Auto-Provision Now to avoid waiting for the scheduled refresh.

  • Reboot the phone if updates do not appear immediately.

Troubleshooting

  • If the web interface does not load, verify the IP address from Menu > Status.

  • If auto-provisioning does not apply, regenerate and reapply the URL.

  • If line keys do not update, click Auto-Provision Now or reboot the phone.

  • If users or extensions are missing, create the required SIP resources in Whippy.