How do I provision a Fanvil desk phone with Whippy Business Phone?

Last updated: November 5, 2026

Provision a Fanvil desk phone by applying a Whippy Business Phone auto-provisioning URL in the Fanvil web interface.

Before you start

  • Connect the Fanvil desk phone to the internet.

  • Confirm you can access the Fanvil web interface.

  • Confirm the required SIP domain, credential list, credential attachment, SIP user, and extensions exist in Whippy.

  • Have access to Whippy Auto Provisioning settings.

Steps

  1. Find the Fanvil phone’s IP address from the device menu.

  2. Open the IP address in a web browser.

  3. Log in to the Fanvil web interface.

  4. In Whippy, go to Account Settings.

  5. Create or confirm the SIP domain, credential list, credential attachment, SIP user, and any required extensions.

  6. Open Auto Provisioning in Whippy.

  7. Select the SIP user.

  8. Choose Fanvil as the device model.

  9. Generate and copy the auto-provisioning URL.

  10. In the Fanvil interface, go to Auto Provisioning > Static Provisioning Server.

  11. Paste the URL.

  12. Set the protocol to HTTPS.

  13. Apply the changes.

  14. Click Auto Provision Now.

  15. Confirm the line is registered and any extensions appear correctly.

Tips

  • Generate a new provisioning URL after SIP or extension changes.

  • Use HTTPS for provisioning.

  • Reboot the phone if configuration updates do not apply immediately.

  • Keep SIP users and extensions clearly labeled in Whippy.

Troubleshooting

  • If the phone does not register, verify the SIP user and credentials.

  • If provisioning does not apply, confirm the URL was saved and HTTPS is selected.

  • If extensions are missing, create or assign extensions and reprovision.

  • If you cannot access the web interface, recheck the phone IP address and network.